John Engates builds AI agent systems that coordinate multiple autonomous agents to solve problems single agents can't. Over 30 years he's co-founded one of Texas's first ISPs, built hosting infrastructure for early YouTube, and led the RackLabs team that created the system that would become the seeds of OpenStack.
At Rackspace (CTO, 2000-2018), his team built and managed the infrastructure that kept YouTube running as it grew from startup to billion-user platform acquired by Google. He helped scale "Fanatical Support," 24/7 expert help that became the company's identity. The Intensive Hosting division he launched supported some of the web's most demanding workloads when "the cloud" meant physical servers in actual data centers.
In 2009, when a Facebook hardware engineering leader asked about open-sourcing data center hardware, John committed Rackspace as a founding member of the Open Compute Project. That same year, his team built the distributed storage system that would become OpenStack Swift. It now runs at CERN, Wikimedia, and hundreds of deployments worldwide.
The White House called in 2013 when Healthcare.gov's launch crisis needed infrastructure expertise. He sat in the Situation Room with heads of HHS and CMS, explaining what went wrong. At Cloudflare (Field CTO, 2021-2025), he guided enterprise AI and security deployments. Today he builds multi-agent AI systems at exAgentica, serves on the boards of Frost Bank (NYSE: CFR) and James Avery Artisan Jewelry, mentors Techstars companies, and leads SIM San Antonio.
